Subject Matter Expert 3 (AV/VTC)

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Reference Number:
Clearance Required:
Application Contact:
Min. Education:
Technical School
Suffolk, VA
Travel Required:

Duties of Position

Provide direct assistance and training to end users in the operation of AV systems. Perform routine preventive maintenance checks & services on AV/VTC systems. Perform routine Tier 1 maintenance support on all AV systems including but not limited to basic troubleshooting and system fault isolation, projector lamp changes, filter cleaning, etc. Provide and deliver exercise upgrades and technology insertions at remote sites, as well as within JSJ7-DDJT for exercises and other events. Provide technical support; deliver test results, technical documentation and A/V drawing packages for conference room upgrades. Perform routine Tier 2 troubleshooting and maintenance support on AV & VTC systems. Setup and monitor video calls as needed. Design, create or modify touch panel configurations as required should existing configurations become obsolete or unusable. Maintain accurate inventory on all AV/VTC systems including spare parts. Track all maintenance activity and maintain sufficient spares on hand to affect rapid problem resolution for routine service issues. Deliver data obtained from engineering evaluation, installation and system integration tests for all audio/video and VTC equipment including controller program code and configuration parameters as required. Provide technical support to configure and load Audio Signal Processors. Install, configure, test, maintain and repair VTC systems, display devices, cameras and distribution switches. Attend conferences, meetings and technical discussions, as required, to identify mission requirements or problems. Maintain accurate inventory on all AV/VTC systems including spare parts. Provide 24 hour per day support during exercises, as well as on-call assistance to identify and correct circuit/equipment discrepancies that adversely affect mission performance.

Required Skills & Experience

Technical training in Information Technology (IT) or Audio Visual (AV) technical fields. Twelve years (12) of hands-on experience with IT or AV projects, to include three (3) of the following five (5) areas: Systems Requirements, Operational Requirements, Data Analysis, Test & Evaluation, and Training. Experience may be concurrent. Recognized expert who has demonstrated industry and/or public service (e.g., federal, state, or local) leadership in Information Technology (IT) or Audio Visual (AV) technical fields. Experience may be concurrent.

This position requires a Secret US DoD security clearance.


EOE M/F/Disability/Veteran

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*The majority of our positions require a DoD security clearance


Full-time employees are eligible for the following benefits enrollment from their date of hire:

  • Health Insurance - Centurum provides insurance for employee and dependent in a comprehensive package. Coverage for vision care is included. This option is available on a cost-sharing basis.
  • Dental Insurance - Available in conjunction with Health Insurance for an additional cost. Provides oral maintenance care for employee and dependent.
  • Basic Life Insurance - Company provided benefit for all full-time employees.
  • Supplemental Life Insurance - Optional life insurance coverage to employees at group rates.
  • Dependant Life Insurance - Optional coverage for dependents at a group rate.
  • Long Term Disability Insurance - Optional coverage available to employees at group rates.
  • Vacation and Sick Leave - Leave accrual is determined by length of service.
  • Holidays - The company observes ten paid holidays each year.
  • Retirement 401(k) Plan - Investments can be made into selected mutual funds under this plan. Employee is fully vested from plan entry date. The company may match employee contributions depending upon profit.

Centurum is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Centurum makes reasonable accommodations for persons with disabilities.